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Incompetent, lazy and just plain stupid! Prescriptions called in electronically by Doctor on 4/23/2015. Maintenance drugs for type II diabetes. Same items for years. Today is 5/9/2015 and no meds as yet. Received phone call confirming receipt of scripts and another promising shipment in 3-5 days. They just didn't say what century. Sorry customer service department. Refuse to give names, pass call on to supervisors who are no better than the reps. Same issues with wife's medications. Plan to file complaint with my corporate benefits department. I can see the end of Express Scripts for our corporation of over 20,000 in the near future.


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