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I have been trying for weeks to get a knob for the lid of my Cuisinart 12 cup perculator coffee pot. First they tell me they are on back order then they tell me they are shipping one free of charge and on and on. I have several of your products<br /> but this has been a nightmare. They are a plastic knob which is very poorly made. I sure wish you could shade some light on this.<br /> <br /> James Minshew


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