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I purchased the Kodak ESP7 All in One 08/16/09 and it's performance has been 'outstanding' until 2 days ago. I went through the checks and it came out I needed a new printer head. I tried doing the 'live chat', that was a 'friggin' waste of 20 minutes !! I get sent to India and can't understand the damn towel heads. I try telling the idiot I need the part number and a phone number for the part. No luck.. I call, same crap. I'm in India again and the woman doesn't have a clue, I hang up. I try to find a Kodak store on line for the part, same no parts store. How does this company stay in business ???


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