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Placed an order this morning at 1130am. I chose the suggested time that was provided by the Sam's club app, waited all day for this order to be ready only to call for someone to tell me that all of people that shop the orders left at 2pm, so my order will be ready tomorrow. UNACCEPTABLE!! Very unprofessional this is not customer service oriented. I will never shop here again. I am canceling my membership and I will definitely share this terrible story with family, Friends and my Coworkers to ensure we take our money elsewhere. Also, when I tried to cancel everyone I spoke acted has if they couldn't hear me. Sam's club has to do better.


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