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Original Comment I have been calling netspend customer service regarding my new card being activated due to someone in the Philippines that I dont know trying to take money off my card. My card and account was immediately blocked and they sent me out a new one. I have been on the phone with customer service for two weeks trying to get my new card activated and not only they had me on hold for more than three hours, but they have been given me the run around regarding my addresses and the mailing address where all my mail goes. I sent in my social security card with my driver's license twice already and they said they are going to review it in six business hours which is almost to closing time because of central time. As of now, I have no way of retrieving my funds so I can take care of my errands. Customer service at netspend is rude and I am very disappointed of the service that I have been receiving.

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