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I have not received a package from FedEx in over 2 years. I always receive a confirmation from Fedex stating that package has been delivered. FedEx has confirmed that there is a problem because my deliver date confirmations received on package tracking are always several days different from the confirmation in FedEx system. Yet,,FedEx has done nothing to investigate any further than that. I have been given the run around by the escalated departments, warehouse supervisors. I'm always given a promise of a call back which never comes. Today, June 4, 2020, I was told by the escalation department that a supervisor from warehouse would call me in an hour. Three hours later, no call. What does FedEx do with claims...close it out without resolution because I have never received resolution or any of my packages.


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