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Original Comment I don't know why this company keeps taking unauthorized payments from my checking account that they have once again over drawn I have never had a declined payment nor a call to say that any monies would be taken out my car there was absolutely no issues with the rental I just returned so I'm freaking baffled of why 3 payments totaling over $630 just randomly came out my account . I have been nothing but a loyal customer for these few months and I can't get any of your representatives to correctly and professionally help me I just spoke with customer service and this rep stated that he doesn't see any reason why the monies were taken and don't see the amounts asked that I forward my bank statement showing this activity and some would contact me within 24 hours with a resolution ! ( which I sent the requested info) so u guys understand the type of situation this puts a single parent in that stretching every dollar they already have ! Now once again it has happened for no apparent reason my checking account is over drawn I'm unable to pay anybody or even put food on my table for my kids . There has to be some immediate action taken now and I will proceed on my end and if someone that is going to assist me properly on your end does the same . That would be greatly appreciated . Here are the pics I sent to the other rep I spoke with <br /> <br /> Sent from my iPhone

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