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Original Comment I Was Looking Forward To A Family Trip To Orlando Fl In May 2021, Booked And Paid For In Full My Rental Car Via Hotwire For 772.00 With A Bank Debit Car. As Of May 17th I Was A Victim Of Fraud. My Bank Closed My Checking Account. I Called Hotwire On The 18th To Cancel My Reservation. I Couldnt Be Issued A Refund Since My Bank Account Was Closed! So They Issued Me A Credit. I Had No Other Choice. Today On June10th I Call Hotwire Accounting And The Rep Herself Told Me That The Refund Could Of Been Issued To Your Bank And The Bank Would Of Handled It On Thier End. But Still They Wont Issue Me A Refund Because The Credit Has Been Issued In Hotwire Credits. You Have My Money. Paid With A Debit Card, Not A Credit Card. I Should Be Issued A Refund. I Will Report This To The Better Business Bureau.

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