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Just got off the phone with a Craftsman's supervisor "Phi" He was a total ass. So I got a new Craftsman's mower last September, only used it twice and it started smoking. I call about the warranty and 1st advised we don't have a lifetime warranty on anything, then referred to a shop in the city I live in. Well when I called the shop they say don't bring it here Craftsman's doesn't pay us. So I call useless "Phi" back and he suggest that I travel 45 mins to another city to have my new mower look at. I will never buy a Craftsman's product ever!!!


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