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Original Comment Fed Ex, why do you out source your customer service in the United States to Central America????? There are PLENTY people here in the USA wanting to work, yet give jobs to other countries. I am looking for my package purchased in the United States, paid for overnight delivery, FIVE DAYS AGO, and still do not have my package. I called 1-800-FedEx only to speak to "Rachel" and "Kelly" in Central America. I asked to speak to someone in the USA, they told me they did not have a phone number to connect me with someone in the USA. They could barely speak English, therefore, they had trouble communicating. They did not help me find my package and I still do not know where it is. I do not enjoy paying for a service I do not receive. I would like someone to provide some answers. I tried to contact someone via your Facebook page, but to no surprise, on one answered me.

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