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On 10/4/21 I opened a ticket concerning the lack of an hour meter/service minder on an Ultima ZT1 42 with customer service. At that time I requested to speak with a manager and was told that someone would contact me in 24 to 48 hours. Needless to say, I have not heard from the manager and the ticket has been closed. The case number was 07226224. After this interaction or the lack of an interaction I am starting to second guess my purchase. It would be nice to hear from someone that cares about their customers and their satisfaction with the product. So far Cub Cadet does not appear to be that company.


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