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Original Comment I took my 2011 Cadillac last week to get a recall fixed on the vehicle, actually I took it right around the time I got the recall notice in the mail, but the salesman name Rob told me it was not for my car. I felt kind of Errie about that because I figured how would he know, he is the guy who check your car in upon arriving, gosh I hate I got him, anyway, something told me to take my car back to get the recall check because I kept getting notices for it through the mail, so I made an appointment, when I took the car in, I got Rob, again which I never trusted him, I also had another incident with him when I took my car in because I was going on vacation and had him check it out before I go and halfway there I had problems, anyway so he checked my car in for the recall and then as I went to sit in the waiting room he called me back up there and said that the recall required that the back of the car would need realigning, but that the front would most likely need realigning to but I would have to pay for it, and that it was not covered for the realignment and said he was going to charge me $95 dollars, my question to that is why would they realign the back and leave the front unaligned? Any how I sat and waited for my car and my husband was with me, it took about an hour and an half, so upon checking out he calls me over and he had a list of things that was wrong with my car and recommended that I trade it in, so I looked puzzled and I looked at the list and my husband walked over to see what he was talking about at which time he walked away, , so me and my husband was discussing it on the way home, all of a sudden we got 4 lights that came on informing us that we need these things fixed, I could not believe it as I mentioned earlier that he recommended that I trade my car in asap as if I was gonna go to their sales department and buy one of there cars, NOT! So my question is what happen too my car while they were supposedly fixing the recall on the car. I've owned many cars and I NEVER left a service department after getting my car fixed and before I get home I got 4 different lights on with 4 different problems. So I called back up there and told them that I was bringing the car back and asked them what did they do to my car, of course they said they didn't do anything but fix the recall, spoke to the manager, BIG MISTAKE, of course he was on his worker side, he called me in the office trying to explain what those lights were and all this bull crap, I'm not buying it, I believe they did something to my vehicle. So they said if they do a diagnostic test on the vehicle they was going to charge me of course, they are VERY money hungry, charge you for EVERYTHING. I will never ever by a Cadillac EVER AGAIN and take it to them to get fixed NEVER!!!!!

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