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Original Comment After my son got screwed by local Fort!yers club, he was forced to relocate out of Fort Myers as he was a Hurricane Ian victim, he relocated elsewhere in Florida where the closest club is 45 minutes away. My son requested his membership be canceled but customer service said best they could do is cancel for a $585 fee. WOW see how LaFitness takes care of those that live in the communities they serve. The CEO, CIO, EXEC.VP AND VP OF MARKETING was contacted none responded except on who said contact customer service. They all blew me off. <br /> In August a membership and personal trainer program was signed up for at the a Fort Myers Gulf Stream center location. All payments were paid on time. As a result of hurricane Ian my son was forced to relocate, limited housing in Fort Myers and his job provided him a position elsewhere in the state. The closet Lafitness is 45 minute one way. So my son asked LaFitness to cancel his contract as not due to his fault but due to a Natural disaster he had to relocate. Lafitness refused and made him pay $585 to cancel his contract. Lafitness has no compassion for someone who was effected by a natural disaster. He was paid up to date.<br /> <br /> LaFitness is a terrible non compassionate company, all they cared about was getting their piece of money. Plus when the local club was contacted &quot;Dominic&quot; said was he signed a contract and had to pay, when I asked for his supervisor he provided her name Tamara **, when we asked for her contact info he said he didn't have it and told me to calm the ** down and hung up. The customer service is disgusting. They should refund the $585 it cost my son to buy out of a contract he couldn't use as closest club was too far away. Don't go there.

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