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Rented from Avis for Uber Drivers in May, went to pick up vehicle and had 3 to choose from, inside was filthy and seats were stained, took pictures and went back inside to show the girl who rented it out to me, she was very rude and asked if I wanted the car or not, against my better judgement I did it anyway, spent 2 hours cleaning seats, a foul oder came from A/C vent, after the week passed returned vehicle, by the time I got home I received a message from the bank that my card had been charged $2415.96 and a dispute was already in progress, I called Avis IMMEDIATELY, was told I had to wait the 10 days that it was "standard practice", um, you said what? the bank cancelled my card, Avis still tried charging me 3 different times $2415.96 in June, by July I thought I had it resolved, meanwhile my bank account was closed due to the charges from Avis without any explanation other than "suspicious activity", and still haven't received any refund from Avis despite Avis stating they tried to refund the money 8 different times to an account that is no longer active, I gave them updated card information and then was told it was impossible for them to do that so I'm out $2415.96, customer service has not been helpful in any way and everytime I call they tell me something different it's been 6 months and nothing has been done


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