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I took my car into Jiffy Lube at 13801 N 32nd St, Phoenix AZ 85032 for an oil change today. I got out of my car and went into the waiting room passing a very upset young female employee. Her language was incredibly inappropriate, using the &quot;F&quot; word repeatedly. She seemed to be mad about something going on with her computer. I will not be going back to this location and may stop using Jiffy Lube entirely. <br /> Also, why are most of the employees standing around smoking every time I go there?<br /> I saw a sign while waiting that said that all employees are certified professionals. Really???


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