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Original Comment After reading the complaints of Jiffy Lube customers who have been taken advantage of, I feel the need to add my terrible experience to the many. I also had the RFS (radiator flush scam)pulled on me. My check engine light was on as well and coolant level hand was in the red. You could smell anti-freeze. A Radiator flush & fill was recommended by the manager Mike Doyle. About a week later, engine light comes on again, I take my truck to Vandergriff. By the time I get there engine light is off, they look under hood,and since the problem could not be duplicated, I drove home. I went back to Jiffy Lube to question the dirt and residue in the reservoir. I was told by two service technicians that my vehicle was burping up sludge that remained after the supposed flush. I was also told that all they did was drain the old anti-freeze and put in new anti-freeze without flushing the radiator. Yet, when I talk to Mike the manager, I get a different story as to how the procedure was done. Three times I was lied to about what was done. Why did the manager tell me that this was the service I needed if I did not? Now all of the sludge that was continually going through my engine causing the engine light to come on has clogged the hose and now no anti-freeze gets to the engine to cool it which makes it run hot again. Now my truck is at Vandergriff and the radiator has to be replaced. DO NOT WASTE YOUR TIME TRYING TO GET HELP FROM THE DISTRICT MANAGER NICK. Why ask the customer what happened if it doesn't matter? I will bet that he doesn't know how to flush a radiator himself. Your conversation with him will prove that to you. BEWARE!!He has no intention of helping you and does not know the definition of the words customer satisfaction. No matter what you say, it's your fault for their mistakes. He is going to take the side of Jiffy Lube no matter what. That's who pays him to BS people.

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