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Original Comment The following is taken directly from the Hunter Fan warranty posted on their website: If any part of your Hunter Ceiling fan motor fails during your lifetime due to a defect in material<br /> or workmanship we will provide a replacement part free of charge. <br /> I started emailing Hunter on 11/5/2012 with details of the grinding noise coming from the fan motor and slow speeds. Basically the motor is burning up. I was contacted and told I could purchase another fan. Two call attempts with hold times in excess of 15 minutes and no live customer service has me at wits end, I'm on hold now while I write this. I will contact Lowe's, where I purchased the fan, and express my extreme displeasure with Hunter and their customer support.

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