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Hello, I am Mark Taylor from Lebanon TN. On Thanksgiving morning 2012, I went through the drive through at the 705 South Cumberland St. location and ordered 6 sausage and 6 steak biscuits - no cheese or egg (simple right?). We had a house full of guests and we decided upon McDonalds for breakfast. They asked me to drive forward and they would bring them out to me. After waiting 20 minutes, I went inside and picked them up myself. Had I wanted to go in, I wouldn't have gone through the drive through!! Upon returning home I found they bagged 6 sausage and 6 sausage / egg biscuits. I was charged over $18 for steak. Since I was miles away from McDonalds, we decided to go ahead and have breakfast. I called back and spoke to Nicole, the manager. She told me if I would return, she would give me the missing steak buscuits. I returned later in the morning and I spoke with Nicole and she did give me a sack containing the steak buscuits. Before I again drove away, I asked her to double check my order. Upon checking, she found only 5 steak buscuits - can you believe that!!!. She made the order right by adding another. The next time we decide to go for drive through breakfast, I will drive another 200 feet and go to Hardee's instead.


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