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I recently visited one of the Abercrombie and Fitch locations at the Columbia Mall, 10300 Little Patuxent Pkwy Ste 2040, on Sat December 8 2012, I had a very bad experience and truly felt like if I would been dressed different or looked different I would have not had this problem. My name is Roshell Wilson, an everyday person who is a very true loyal customer to Hollister my son said that he wanted some clothing from Abercrombie I was going to purchase 2 hoodies, 3 shirts, one pair of jeans and a pair of khakis. The cashier had already rang up my purchase when I said what was the price of the khakis she said 78.00 I told her where I had gotten them and there where several other pairs that were priced 19.98 ( or somewhere around that price) I went and 2 pairs of the khakis and she stated they were not the same and not on sale all 3 of the khakis were different shades but what got me was she said Obviously somebody changed the price!! It was in a loud manner. First of all, I do not walk around with a price changer in my purse, second I could have been a secret shopper and It was very embarrassing, so she asked me do I still want the rest of the items I said no and she pick up the items and moved them in a forcibly way and said OK I then was on my way out the store and I saw a manager I told him what happened and displayed how she the items I was going to purchase and he said "ma'am you did not have to do that i said No that's what your employee did to me his only respond was he would talk to her and on my way out of the store. Him and another employee were obviously snickering and laughing.I think that store needs to work on their customer service skills and learn how to treat all RACES the same. I cannot believe that a business would just let a purchase walk out of the door.


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