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Original Comment Don't know if you wil let this go through or not. Just called in last Wed. to discontinue AOL as couild get no more free access nunbers for dial up, so had to go to another company to be able to get on line. Got hooked up with some tech support in India. Could bearly understand them. Main guys name was Frank his puppet Andrew. Phone number: 1-800-876-4950 Was on with them for hour and a half. Just exhausted and frustrated by time I got off. First of all they told me I had to pay up front $79.99 so they could get me off AOL,(is thar true???) then Frank proceeded to sign me up for a monthly payment program on Pay Pal and he never really gave me an answer why seeing I was to pay the whole #79.99 at once. They asked me not only for my credit card number, which I could see they had to do to get monthly payment off my credit card, but then asked for my bank account number and route number which I don't feel they should have done. Had that done to me a couple years ago and the people cleaned out our checking account. Took me 7 months to get it straighted out. Have been very disturbed over that ever since I gave it to him. Watching bank account very closely. They couldn't give me any definite answers on why they needed all this information just to get off AOL. then when I tried to get back on AOL to get my adderss book off e-mail I was blocked as they said I couldn't answer my security question. Think that was just an excuse and you came up with your own answers that wasn't even close to mine so you could get rid of me. that was plain to see. I have been a good customer of yours for 9 years now and can't believe I was treated this way. I will never recommend you to anybody and I want my $79.99 back and want my checking act. number and route number destroyed. Want somebody to give me a good answer why you collected it from me and why you took my bank account number. Haven't slept good since this all happened last Wed. Scared to death. I feel I am owed a big apology.

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