Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I was so sad to hear about the terrible experience my brother had at Macy's in Rockford, Il. His wife had purchased some very expensive make-up while she was going through cancer. It was NEVER opened, still in the bag with the receipt. She passed away Nov. 1st. He came across the make-up that she had bought 2 months earlier and decided to return it. The clerk at the make-up counter was terrible to him and he asked to talk to the manager, which was also rude to him and even made him show them his wife's obituary!! After much time had passed they did give him gift cards, even though he had asked for cash instead, they said no!!My main complaint is WHY would people who work there treat someone who had just lost their wife so RUDE!!! I tell everyone I know about the way he was treated, having to show his wife's obituary was so wrong!! I would never step foot in a Macy's store nor would anyone I have told this story to, and I know my brother feels the same. Sincerely, Pam Taunis

Feedback

Your Name

Your Email

Verification