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Honda CRV excessive headlight burnouts are a big issue that honda will not take ownership of it. A proud company will fix any issues with their product if they are a proud company. My daughter purchased brand new a 2006 CRV, and after 3 years the headlights started burning out and the lamp got so hot it melted the socket and needed replacement. After the replacement the lamps still continue to burn out after 6 months. After a couple of calls to their customer service in california 800-999-1009 and 2 different reps. I think they need monkeys to answer their phones and know how to be a customer service rep. I help train management at Lowes home improvement and I use companies that fail or exceed in customer service, and Honda is my newest failure exaple to use. I will continue to mention them to all associates about bad customer service and customers to help keep them away from a bad purchase decision. Try Nissan and enjoy life.


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