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Original Comment Wow this company does not know what customer servic is, I too have had a bad experience with Sears repairs, customer service and above all Corporate. When corporate does not give a crap, you can forget it!!!!! I am getting ready to<br /> build a house, Sears, Kenmore and anyone associated with<br /> Sears would be the last appliance Company I would choose<br /> to put into my new home, You Suck big time and your employees suck and Corporate people Suck even more. You have no respect for your customers, nor do you care!!!! So from me to you Sears, go straight to hell with all of<br /> your appliances!!!!!!!! I amalso making a report to the attorney Genereals office here in Columbus, Ohio.....Your repair man did not even come out to my home but quoted me a ridiculous price, but when I called Kenmore parts, it was a big difference!!!!!!!! Big big ripoff!!!!! Called corporate, some guy who thinks he is the president of the<br /> company was nothing but a smart ass!!! I have been in retail for 17 years, I always tried to make things right<br /> for the customer not Sears, are you doing so well in this<br /> economy that you give a crap about all the issues you have????? I think not, there is never anyone shopping in<br /> the sears store in our mall, wonder why????? You are the<br /> last store I would go to for anything at this point.....<br /> I told this wanna be vice president that I spoke to yesterday that I thouhgt he should someone out just to see what is really going on with my stove, free of charge and he said absolutely not, but it ok that I waited all day long for a service teck, who calls me on the phone and tells me it would be $750 to fix my stove so I cancelled, hell I could go to HH Gregg and get a new one, with better customer service thats for sure!!!! So Sears as far as I am concerned, you Suck!!!!!! Cant say that enough, that usually is not my language, but I am so mad at the way I was treated by your company I cannot see straight.....Kenmore put me on hold three times yeaterday, for a total of almost an hour, and each time<br /> I was disconnected, how convenient............Never never<br /> never will I buy even a kitchen towel from this company<br /> but I will make it my quest through Facebook or whatever' means I can to tell the world how rotten you, your customer service and most of all your Corporate people are!!!!!!!

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