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I have bought a LG Refrigerator (GR-M602YVQ) two years ago. The documents or the attached warranty mentioned it is covered for five years. Currently, the door of the refrigerator came off the body. I have contacted the customer service to investigate , they mentioned (without a professional inspection) that the door is not covered by the warranty!!!!!. Obviously the customer service is denying customer rights and escaping their duties. Of course not adequate ater-sales service may hurt the company's reputation. What should I do to protect and claim my rights as a customer


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