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This is the worst company I have ever dealt with!!! They never return phone calls after they promise to call back. I purchased a contract and they have no record of it even though I sent them a copy of the $169.00 charge on my visa. They never sent me anything They keep asking for the number of my extended warranty which I DO NOT have. They tell me oh well!! I will be calling corporate headquarters tomorrow!!! Take my advice buy a dell they respect their customers!!!!


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