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Original Comment My husband and I are fairly new customers to Mediacom. Last week, we called to simply get the password to our wireless internet. We were connected to Anna, a very rude an unprofessional employee. She spoke with an accent and I simply asked her to slow down so I would be sure to understand her. Her response was, "Apparently you can comprehend because you are responding to me." I was livid! I asked to speak to a manager and she told me, numerous times, she was not going to connect me to one. The she began putting me on hold every time I would begin to say something. She kept trying to talk over me and would not listen to a word I had to say. She eventually hung up in my face and I called back and filed a complaint with customer service. I will be contacting the corporate offices.

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