Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I want to first say how grateful I am for your airline tonight ! I missed my flight due to the facts that I did not realize that US Airway closes there check in service desk in Atlanta Ga @ 7:30 pm when I asked for assistance from United Airlines I was met with the worse customer service I have ever experienced by this affiliation between US Airway an United Airlines. Your stewardess Toni an steward gentleman whose name I can't seem to recall were the kindest ppl I have come across this year. the flight was @ 9 pm arriving @ LaGuardia airport@ 11:15 pm these two persons were the perfect example of customer service and genuine care for your passengers because I am handicap an my reservation was a last minute booking leaving me no choice for a good seat (my seat would have been 30c I was given the front seat on your aircraft due to my handicapped foot. there is a God an I will do my best to book flights with your airlines. i am letting you know you have persons in your Corporation that really care about your customers you should be proud Toni deserves to be a lead in your Corporation an so Does the gentleman steward i.On the other hand the female lead on this flight needs to learn how to hide her displeasure of distaste for handicapped passengers seemingly to me as a customer I could not understand her facial expressions in regard to me being in the front of the plan due to my handicap situation none the less Toni made my experience most pleasurable even helping me with my briefcase when my wheel chair came. just because of her I would look forward to flying back to Atlanta Ga. on your airline. even though I live in NJ. thank you again Air Tran for being there when I was treated so badly by United Airlines an US Airway.!!!

Feedback

Your Name

Your Email

Verification