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Original Comment My NET10 data service has been suspended for 17 days now, even though my plan renewed and a new month was paid for two weeks ago. My data was suspended three days before the end of my service data for &quot;high data usage&quot; for exceeding the 1.5GB limit imposed on phones with AT&amp;T SIM cards. The recording that NET10's (your) own customer service &quot;high data usage hotline&quot; provides says that &quot;once you add a new service card your data will be restored 24 hours after your service renewal date&quot;. I am on the automatic renewal so my plan renewed of course 3 days later, however it has now been TWO FULL WEEKS since my renewal and my data still has not been restored to my plan! I have contacted customer service 5 times regarding this and all they say is that there is nothing they can do and/or that they &quot;will transfer me to the correct department&quot; and only transfer me to that same recording for &quot;high data usage&quot; which lies and says data service will be restored 24 hours after renewal and DOES NOT GIVE AN OPTION TO SPEAK TO A PERSON, it just hangs up on you after the recording.<br /> <br /> I AM PAYING FOR DATA on my plan...when I renewed my service that includes another month of data which I am not receiving! I need email for my work and this is more than an inconvenience, it is costing me business and money!<br /> I will continue to circulate negative information about your services online and, if necessary, contact my attorney to file suit for lost wages due to my inability to access my mobile web and email which is vital to my business if you do not restore my data services promptly.

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