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Original Comment Now I can see why Sam's never gets the business that Costco does. I belong to both and mainly use Costco. I recently went to Sam's to get an Michael Angelo's Shrimp Scampi and they were out of it. No one could tell me when it was due or IF it was due. Today I called to check again. I waited on hold for 5 minutes, thinking she forgot about me I called back. The auto answer came on and then tried to ring the front desk. The phone rang 20 times before someone in receiving answered. She checked but did not know any more about when or even if the item was coming in. SO I tried to call corporate to voice my disappointment and now I can see why all of Sam's has problems. Corporate is no better, they go through a list of options and then say stay on the line for the operator, BUT guess what, the original recording starts again with the list of options and then. Stay on the ling for the operator. I hung up. I am ready to simply cancel my membership and request Costco to get the item I am looking for.

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