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Original Comment Dear Thrifty<br /> <br /> Recently I rented a car from your company for your company is whom I always use. This time my rental was from the Pensacola regional airport location and I must say. After being a deticated customer for year in my travels I will never rent from you again. Nor will i suggest my colleages and company officals rent thrifty again. I spent $1200 On a rental for just seven days because I extended a contract!!!<br /> <br /> I had returned the vehicle and needed to rent another because to add a day the charges were doubled?!? Upon return I was told the fuel charge was cheaper then an outside source per gallon. LYE!!! I was short on time between returns so I agree to have them just charge my card. Well big mistake they had charged me $9.50 per gallon totalling $56.00 .!!! WTF. Then i make a new reservation fir it was cheaper then an extension! I get my total of $209 for the rental and go get.my car. I m driving off and the car is running like trash, it smelt like trash and not 100 Miles away the engine light comes on!! Mind you this car has almost 50,000 Miles on it? Ran so bad i hoped and prayed Id make my destination. upon trying to return the car two days later it dies ob the freeway back to pensacola. So I pull off to the side then my colleages and I have to push the rental into a parking off the freeway or risk fines and a impound tow as told by local sheriff department!! I call roadside assistance and wait in the crazy heat fir the.tow! After 4 hours still no one shows so I call again for a reason. There running behind and if Id like I can leave the vehicle..Again WTF? WE decide to call a cab costing me $75 In fairs to get back to our hotel. Then in the end I see that Thrifty had charged my bank account not $200 As stated but $408 Because the car was towed back and I was charged for it?? They rent me a car and charge me the tow plus a crazy BS amount of fees costing me double. Then I ask for there overall managers contact info and name. Mr Terry is whom they refer me to I.cakl numerous times and leave messages on voicemail stating.my pro lem and needing his response. I am not from florida but from Hawaii and wanted this resolved before I left state! Still no contact or response and am dissapointed with how unprofessional Thrifty was and still have no resolve to this problem. If Thrifty could contact my phone or email and save face before I take this to A higher level. My attorney will be in contact with this company if I get mo response. This is a poor way to run such a large cooperation and its sad to see its how they make money off the hard working man!!! M if you could contact me about this where ypur sad repesentative employee could not Id be gratful. IF not expect response from my attorneys to a class action law suit. Thanks again. Mr Merck

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