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Original Comment I looked over unlimited plans and decided to take my family to Net10. I bought my son a phone and the first month card. I went online and enrolled in auto pay so I would get the $5 discount and received a confirmation email. When the first month ended his phone was deactivated and while the service center admitted it was their system that failed the only answer I got was to buy a new 30 day card at full price. I corresponded with them via email and found that they refused to correct the issue and that they would not unlock the phone I bought my son. So now we will move to another plan and I am out a considerable amount of money.

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