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Today Friday July 19th 2013 9:30 AM I went to Ross in Tamarac, Florida the store that I normally shop, I left your store feeling humiliated and embarrassed due to the treatment I received from your store manager Sheila Edwards store phone#.I wanted to purchase a bath set unfortunate the set was missing the hooks I asked the customer service clerk to please get me a price for it, she asked her manager Sheila and gave me a discount of $4.00 from #11.99 I said ok once in the register manager Sheila told me she couldn't give me a discount of $4.00 not in a nice way, I asked why after she already and the clerk offer the discount and she said there were no missing pieces when in fact the curtain hooks were missing. what got to me was her attitude in front of other customers and decided not to get the bath set, when I walked away she made remarks about me to the other customers waiting on line saying I was trying to get a lower discount for the bath set. I felt very humiliated and embarrassed I told her my situation did not concern anyone else, Sheila is abusing her authority and mistreating customers. Please if you care about your customers loyalty she should not be a manager in a store and dealing with customers.


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