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Original Comment I switched to Boost Mobile in Late January of this year (2013) and it was the biggest mistake ever. I have been trying for several days to reach someone who would take the time to assist me because I kept getting bounced from one number to the next to no avail )the same way the phone I have (Kyocera hydo) is doing when I make calls--horrible phone I might add. I finally spoke with a man today in San Diego, CA by the name of Dave and he assured me the process he was going to perform would not erase my contact info--Guess what? It did. I had spoken with a man named Joe at same location and he had given me a number for someone who could help me at and when I dialed that number it was no longer in service so that is why I called back and reached Dave and told him I had spoke with someone named joe in San Diego and what he told me. This is the worst mess I have ever experienced and I would not recommend Boost Mobile to anyone. To make the matter worse; the phone is still under warranty and I purchased an extended warranty and still this is the manner in which Boost is handling the matter. Not good. I would not suggest anyone get this service but if you do enter it at your own risk like I did. I am going back to AT&T quick fast and in a hurry.

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