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I had an extremely stressful experience on Priceline.com. We felt mislead as to what we were purchasing. We searched specifically for a flight I had seen earlier and it came up. Then right above the itinerary we desired was a option, "this flight + rental car" It turned out to be for something completely different. We were given the run around about no changes, no refunds no exchanges. I told them I felt very misled and I was going to dispute with my credit card company and contact my attorney. I am appalled at the way they do business. This was my first experience with Priceline. They eventually refunded the tickets we did not want with a $150 a ticket refundable cancellation fee as long as we turned around and bought the tickets we wanted, which we did. I will probably never use Priceline again unless they make and give instructions much more clearly and obvious. I don't like the idea of you just getting what you get. This is terrible. Consumers apparently drew the short stick when it comes to Priceline.com.


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