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Original Comment The first problem happened when I paid my bill and the cashier credited the wrong #. I didn't pick-up on it till a friend with a Medical Problem had to drive to my house because he couldn't reach me because my phone had been shut off due to lack of payment. So luckily I saved receipt from payment and after taking friend to doctor went back to store. Well no problem getting him to fix his mistake and the extra money I had paid refunded. Now starts craziness, some one from said store called three times and left voice mail asking to call back and give them my account pin #?. said they needed it to make changes to my account or my phone would be shut off again. I said that I couldn't remember it off top my head but wasn't comfortable with giving out that info over phone, then (clerk)? said it might be my birthday and what is my Birthday and I said I would not provide any kind personnel information over phone or in person!! then they got mad because I wouldn't give them this info and saying my phone was going to be shut off... So I said if that happens I'll call the Metro PCS corporate office. So I decided to get ahead of the game and call the corp. office, Boy was I wrong, dialed there #611 number and after working thru all their prompts got a human #906748 (not in U.S.A I Bet) and asked for Main corporate office number, he gives me a local store number and says that's the (local) corporate office. when I told him that's not the number I wanted then he asked the problem I had and I told him. he said he would look at my account and see if their was a problem with it, then I asked where he was physically located at and he said I'd get survey and hung up on me before I got my answer.

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