Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Please everyone, contact your Better Business Bureau in your state. <br /> Also, contact the Attorney Generals Office in your state. The topic for cell phones is usually listed on the 1st page. It's a hot topic in the office of your Attorney General. They are trying to get laws passed. However,1st and foremost they are extremely helpful in resolving and contacting the company your having a problem with. They have access to numbers the general public does not have. The more complaints, copies of emails and overseas csr's names you have will help. It should be illegal what they are getting by with.Virgin Mobile customer service is far beyond awful.<br /> DO NOT SIGN UP FOR AUTOPAY. Even after you cancel, they still take money out of your account, even when you have confirmation from them that it's canceled from months prior.<br /> IF YOU DON'T file a complaint to the correct people, you only have yourself to blame. Aren't you sick of beotching about this? I totally agree this is so far beyond frustrating. Then do something for pete sake. <br /> I'm only here to offer some real help, so do not complain about spelling or puncuation......OK !!!

Feedback

Your Name

Your Email

Verification