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Original Comment I purchased a full package of Frigidaire Professional appliances for my new home in Aug of 2010. Three years later, the stainless steel finish on the stem of the handle for both the warming drawer (which has never been used) and the dishwasher are blistering. Now we are getting an error message (EO-14) on our range. I tried contacting customer service via e-mail and got no reply. I contacted them via phone and was repeatedly told to call another number. I actually got a person to answer a phone regarding the handles and they told me I would have to pay $200 for replacements, this is not covered. I have yet to contact anyone re: the error messages on stove. After 8 phone calls, I have resorted to writing this review. I would NEVER buy another Frigidaire appliance. I thought buying the more expensive Professional series would ensure higher quality, but NO! We are a household of two adults in our 50's and our appliances are mildly used (we eat out a lot and run the dishwasher 3x per week) and they broke down after three years. Pitiful! I am not sure what is worse, Frigidaire appliances or Frigidaire customer service! Worst customer service ever and a company that will not stand behind it's defective products!

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