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Original Comment I have tried Net 10 since the 15th of September and have had to contact the resolution department since the phone I purchased quit working after the second week.I was extended service and had to purchase a new Galaxy Centura phone last week and it is worse than the first one.I have called and called to try to get someone to return my phone calls but they just call and are from the customer service department just doing a survey.I have to say that the best service I had was with Tracfone and I haven't had good service since.We live in the country and I get no reception out here with this Galaxy phone and I am not in a position to keep spending money for new phones when I can't use the prepaid service.I am ready to notify someone in the Federal Communications Corporation if Net 10 doesn't call me back today.I have called and sent them a text message and there response was call us to activate your phone.Duh!Where are these people and how do they run a business like this.?I am on a fixed income and am disabled and my health won't allow me to continue without a means of communication.Can someone help me PLEASE?

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