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Original Comment Service at us cellular stores, in particular the north side Sheboygan store, (location number 383) is terrible to say the least. We visited the store Thursday 12/5/13 at about 4pm, we waited 45 minutes while I observed 2 reps helping people, one person just taking names at the door and one person on the phone the entire time. We left and went to the south side store, waited another 30 minutes but finally got waited on but could not complete our transaction. Went back to the north side store on Friday 12/6/13 at 12:30 pm, waited another 40 minutes while 3 reps took care of people, the same girl taking names at the door (and that's all) and 2 people in customer service of which only one helped people. I'm sure had you had this experience you would think twice about going back or keeping the service. I'm happy with my phone service but extremely dissatisfied with customer service.

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