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I am trying to track down where the check is that was to be sent to me a few weeks ago for the damaged luggage I had from my flight from Chicago O'Hare to Atlanta International Airport. Luggage was damaged on flight # AA4248, on 12/2/13.<br /> <br /> <br /> <br /> Upon arrival my rolling garment bag had been damaged in transit. At the office there I was told to buy a new bag for my clothes, and then when I was leaving on 12/5/13, to bring the Original Receipt in to the office, and then I will receive the reimbursement check within 7-10 days. I did drop off the original receipt on 12/5/13. I was given a copy of my receipt, along with a copy of the Baggage Claim Form, with the Baggage File # <br /> <br /> <br /> <br /> <br /> <br /> <br /> I have not received the check yet for reimbursement, and it is now 1/8/14, over 30 DAYS LATER!<br /> <br /> <br /> <br /> I have called several times to the numbers written on the Claim Form,<br /> <br /> <br /> <br /> <br /> <br /> <br /> There has NEVER been an answer on either of these numbers, and I have left voicemail messages every time. I have not heard back from anyone.<br /> <br /> <br /> <br /> I know I am not Platinum or Emerald, but I do fly often, and I am AAdvantage Gold. I expect much better service than this from American Airlines! <br /> <br /> <br /> <br /> I need an answer by the end of the day Thursday, 1/9/14, as to when I will be receiving my check for $158.99, which was the replacement cost of my luggage. ( I did not even replace with same luggage brand...the one I bought as replacement is even about $50-$60 less than my original luggage!)<br /> <br /> <br /> <br /> I look forward to a response no later than 1/9/14 at 6:00 PM.


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