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Original Comment Recently my granddaughter and I went to get bloodwork done at Quest lab in Palm Coast at 33 Old Kings Rd. Never have I experienced a more patient UNFRIENDLY medical office. I told the office &quot;person&quot; that I had made an 8:25am appt by phone. What is the confirmation number, she asked gruffly. I told her I only remembered the first three letters. She told me &quot;Next time have the whole confirmation number with you.&quot; By the way there was no one else in the office waiting to be seen.<br /> While the blood was drawn from my 6 year old granddaughter the phlobotomist made no effort to put her at ease or say anything kind. She was more concerned about typing in the information. Finally she used masking tape to cover the cotton gauze. That hurts when removed and leaves glue marks. When my granddaughter arrived at school her teacher put on a proper BAND-AID. The treatment we received at this office was shameful My cats get kinder attention when I take them to vet's office. I expect the staff at this office to be reprimanded and given and in-service about patient friendly attitudes and behavior.

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