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Original Comment What a nightmare! Heartz is getting away with robbery. I cannot believe no one can stop them. I want to launch a CLASS ACTION LAWSUIT AGAINST Hertz. I paid for the rental car through Expedia.com, when I picked up the car, they asked me for a credit card, then they proceed to ask me if I wanted insurance, which I declined but because I was dealing with a phone booth operator, she said just click yes and we are done assuming that no insurance was going to be paid. Well HERTZ took $220.00 from my credit card and when I called to get an answer, there is no customer service here, I keep getting phone numbers that are disconnected, getting the run around, very nasty unprofessional people answering the phones. I have disputed this with my Discover card. I am so angry and I want to find an attorney to help me with this issue...this is an issue of more than $220....this is stealing.

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