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Original Comment I received a 32 Gig Nexus 7 for Christmas. Right out of the box, it would not connect to bluetooth,play youtube, etc. Spent over six hours trying to get the thing to work with no joy. Contacted Google customer support, and was told these were &quot;known issues&quot;, and it had to be sent to Asus. I called Asus, and was told &quot; if you want to be jerk and send it in, go ahead. you will get a refurbished unit with the same problems&quot; <br /> <br /> When I complained to a supervisor, I was flat out called a liar ( despite requesting they pull the tapes ( they claim all calls are recorded ).<br /> <br /> I have never received such horrible service.<br /> <br /> The item is currently waiting to go out in the mail: as a precaution I had six people ( including a Circuit Court Judge) inspect the item, and got written statements from them <br /> claiming the item was in perfect, mint condition, and was packaged securely. This was done because I have read MANY cases of Asus claiming the unit was damaged my the user, and refusing warranty service.<br /> <br /> To give you an idea of how disgusted I am by this situation, I literally refuse to have anything to do with Google and/or Asus again: I removed chrome, will not use Google search, and got rid of my droid phone, etc.

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