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I had to leave 5/3 Bank in Nov. 2013 because I had a fraudulent charge on my Visa Account and they would not deal with it. They sent me the same paperwork 3 times to fill out about the incident and then did absolutely nothing about it. 3 months ago, I closed my Safe Deposit box, turned in the key, and emptied it. I did this transaction with the Branch Manager. Today I received a certified piece of mail telling me that I am overdue on my safe deposit rent and now they want a $25.00 late fee. I notice that this Branch has less and less business and I can certainly understand why. I moved all my business 1 mile down the street to Chase Bank and couldn't be happier.


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