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I have called Humana 5 times about a claim . Each time I have received a different answer for the same question. The last time I tried to talk to a supervisor and received a different answer then the one I received just 10 minutes before from claim rep. The supervisor put me on hold to fine out the proper answer , after 10 plus minutes I hung up the phone. She did not call me back , she does have my phone number.


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