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Original Comment I currently drive a 2009 Hyundai Accent. It has been a very reliable car until December 2013. I<br /> was driving to visit my parents for the Christmas holiday. This is about a nine hour drive from<br /> Virginia to Tennessee. Three hours into my drive, the car was having a very hard time getting to<br /> 50mph on the interstate, the low oil pressure warning illuminated, and the check engine light<br /> came on. I was able to get off the interstate and check my oil which showed I had no oil. I got<br /> the car towed as soon as I could to the Hyundai shop in Christiansburg, Virginia.<br /> I received a call a few days later from the shop and they told me my engine was full of 'sludge'. I<br /> found this hard to accept due to my constant upkeep with oil changes. I provided proof of my all<br /> oil changes and my engine was replaced. Luckily this was done under the 100,000 mile/10 year<br /> powertrain warranty. This warranty is one of the main reasons why my family currently owns<br /> three Hyundai vehicles.<br /> I picked up the car and all seemed well. However, a few months later the car begins to idle<br /> rough, the low oil pressure warning illuminated, and once again my car showed no oil. This was<br /> hard to believe due to the fact that I just had a new engine put in and there was not any oil<br /> leaking anywhere. I took it to my local Hyundai shop where they performed numerous oil<br /> consumption tests as well as an engine/cylinder pressure test. After testing, results were sent to<br /> the regional rep who determined half my engine would have to be replace. Lucky for me again<br /> this work was still covered under the warranty.<br /> So I now pick up my car for a second time and all seemed well. However, once again my<br /> warning lights came on and my dipstick showed no oil. I take it back to the same local Hyundai<br /> shop where the same tests are done, which show I'm losing 1.5-2qts every 1.5-2 weeks,<br /> however the pressure test came back normal. I still see this as an unreasonable oil amount loss<br /> especially since there isn't any leaking.<br /> The shop technicians then sent their test results to the regional rep. This rep then comes back<br /> with the response that it doesn't matter if the engine is replace again it will still continue to lose/<br /> burn oil. He basically told me tough luck we can't do anything else. I am not sure if he truly does<br /> not want to help me, or if he is trying to avoid a third repair and thus avoiding the Lemon Law<br /> (see second page). I must commend the Hyundai Winchester service manager, Scott Larrick, on<br /> his patience and excellent customer service.<br /> I'm asking for help or a reasonable response from someone higher up. I find it hard to believe<br /> that this is no longer covered under the Hyundai powertrain warranty. If this is truly how the<br /> Hyundai business is operated, then I will promptly finish the payments on my car and look<br /> forward to doing business with my local Toyota dealership.<br /> I look forward to hearing from you soon.<br /> <br /> Sincerely,<br /> <br /> Mickey Pullen<br /> Tyler Pullen

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