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I recently purchased a 2010 Nissan Maxima September 2014 from the Charleston, SC location & I must say, I'm very disappointed. Within, my 30 day warranty; my husband & I needed to have some lights on dash completed & chip/missing paint redone. I took my car in which, Ernest from Service, was very helpful & understanding. My car went out within 2-3 days to a 3rd party painter, which was HORRIBLE!!! With the Service Manager,Ernest,myself & husband everyone was embassed of the work so to try to satisfy us they kept my car again for a week this time sending to a BodyShop. I was without my car for 2 weeks; very disappointed!! During all this time, I decided to just trade in for a 2012 Silver Nissan Maxima,_ which was on the lot. All within running back & forth, I brought my niece in to purchase a vehicle; which she did. Not knowing my car was ready sitting in parking lot. So then I was given to deal with Dave, who was not friendly/helpful at all. All I wanted to do was trade in & be satisfied. He would tell my husband & I lies after lies. He at one time told me he had found a car, which was located in another state. I stated i don't have extra money because my car payment is due, he said oh no; we should be able to exchange equally; again he lied. He called me the next day, said I'm tracking the vehicle now which should be here today but I can't pull up any info or pictures.... Sounds fishy!! Car must never made it cuz before he could tell us another lie, he just said it could be another couple days after Thanksgiving so just bring the loaner back in rudely, in which I saved. A car was on site so why couldn't we just complete transaction there to resolve my frustration of 2 weeks. He did not do all he could as a salesman. So I went yesterday to pick up my original car, as I was almost home, check maintenance oil...oil filter appeared; which I took a picture. I called service to report now but was closed so again I gotta wait until after Thanksgiving, for a call. I must say I'm one mad, frustrated & disappointed young lady who spends her money wisely. At my place of employment we are trained, "to always take care of the customer", all wanna do is trade in & get the car other Maxima.


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