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I purchased a 30 inch flat screen Vizio from Walmart Nov. 14,2014. I haven't had the tv for a good 2 months and it's been giving me issues from day 1. It keeps shutting off in the middle of me watching TV or when I'm not in the room. I'm very dissatisfied with this product. I have called and did several trouble shooting and even had a tech switch boards out and the tv still shuts off smh.A rep got in contact with me stating they could replace it but I have two options. They can either send me a new one within 7 to 12 days but they have to put a hold on my card or I send mines back first before they send the new one within that time frame. This is still an inconvenience and I def don't want a hold on my card for a product that should be working! I don't want to send mines in first because that means I still go without a tv for possibly 12 days. There has got to be another alternative. So Vizio I ask that you make this right asap. I work in this line of work and is very familiar with the processes and I know what can be done but the question is will you all take care of your customers? ? Please contact me and let me know something.


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