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Original Comment I purchased a Dell UP2716D Jan 20, 2016 for the Dell site. Arrived in good condition and worked when setup with no problem after reading manual. Then I connected a second computer to it, as per the instructions, expecting to be amazed at the so-called KVM (keyboard, video, mouse switching) feature that is built in. I have to say it works but is tedious at best requiring several touch sensitive buttons to be pushed to change input from one input to the other. Turns out the only special &quot;KVM&quot; function is the ability to switch a single USB input, along with the video input. Better than nothing, but tedious to switch, even using the favorite function feature, and limited to a single USB being switched along with the video input selection. Choose either the keyboard or the mouse, but not both. For that you will have to use software switching for the mouse, such as Microsoft Garages' &quot;Mouse Without Borders&quot;, and use the USB switching for the keyboard. Problem is until both computers are booted the mouse will not always work properly so that it is easies to just leave a mouse plugged in to both computers. Sort of KVM but not quite, and no keyboard or single button switching, rather touching of the electronic &quot;buttons&quot; on the lower right of the screen frame; not so convenient! Next revelation was when I began experimenting with the Side by Side and Picture within Picture modes. Let me just say it works BUT! Other than say running a video stream of the news while in perhaps working on a financial trading site or such it turns out to be all but useless. Try it before you buy and you'll see the distorted format of the Side by Side and the small size of the Picture in Picture mode makes it taxing to use at best, let alone the set up headache. That brings me to the real problem. Honestly I didn't expect to use anything but Side by Side with one computer feeding each half of the screen, but turns out that isn't so useful as the formatting squeezes the image so as to be all but useful. Anyone have a solution I'm all ears. Not giving up so easily I began to look on line for suggestions and that's when I discovered that I did not have the support disk that came with the UP2716D. Most of the content I found on the Dell support site; however what I could not find anywhere was the Dell UltraSharp UP2716D Dell Display Manager application. It is available on Dell Support for many other monitor models, but not for the UP2716D. After over four (4) hours of being switched from one person to another, being cut when being transferred to the &quot;proper&quot; department, and asking again and again for the foreign accent associates to please repeat slowly, the conclusion of Dell Support was that they were unable to supply the disk which was supposed to come the the Monitor. I was told all the content of the cd disk was available on the web site. NOT TRUE. I can not find it, Dell Support could not find it, and the most common response from the many people I talked to was that the program didn't exist at all. They were not even aware of the Dell Display Manager although the list of content they sent me included the Dill Display Manager User's GUIDE. Instructions for the elusive perhaps even non-existent application it supports. DUH! I have to say all who I talked to, in what ever country you get when you call Dell Support, were courteous, patient, willing to leave me on hold for long periods while they &quot;researched&quot; (ie-handled other callers), and certainly patient in repeating tirelessly, while my old ears tried to deciphere their version of American English. Now I'm the first to admit that my language skills are limited to English and very limited German, but then I'm not working at Dell Support for North America. The final straw for divorcing myself from future purchases of Dell products was the e-mail stating that to my ultimate let-down Dell Support had no way to contact the Dell shipper who apparently is the only entity withy access to the Disk I so longingly seek to possess. Really a 25 cent disk vs. loosing an otherwise good customer. Fine product not so fine support. Willing yes, but unqualified! <br /> Final words: if you feel that you will never ever not even once need support for you potential Dell purchase then buy. They have fine products, but cross your fingers, pray, chant, what every you believe will help you to prevail because Dell may not, no matter how much they want to, be able to assist.

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