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Bought a coffee maker with grinder. First one kept shutting off, got it replaced only to have second one start smoking. Sent machine back again and again at our expense received March23 by the company and now today 5/9/16 I find out after multiple phone calls that they will only issue a credit for another product. Why will you not issue a credit for a defective product. Oh and the last guy I talked to Jamie. Was rude and when I asked for a supervisor put on terminal hold. I literally sat on hold for 15 min then gave up.


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